Changes to HSCP services

This webpage provides details of any changes to our services as we follow national guidance to manage the impact of Coronavirus.

Please visit the NHS Inform - COVID-19 website for the latest guidance on COVID-19 from NHS Scotland and the Scottish Government. 

Information on this page:

 


Adult Services Referral Team (ASeRT)  

Referrals for some of our adults and older adult services are being accepted on a critical basis only. Please contact: 0300 300 1380 for more information. 


Adult Social Work Services 

Social work offices are closed but social workers can make visits or give advice and assistance over the phone.

You can call Social Work during normal weekday hours on 0300 300 1199 

Out of hours and public holidays, contact Glasgow & Partners Emergency Social Work Services on 0300 343 1505


Adult Support & Protection

Referrals for Adult Support and Protection continue to be taken as normal.

If you or someone you know is being harmed or is at risk of being harmed, it is important to tell us about it. Please use the contact numbers below to report your concerns.

Adult Services Referral Team (ASeRT)
Tel:  0300 300 1380
Email:  adultservicesreferral.sw@renfrewshire.gov.uk

Monday-Thursday 8.45am-4.45pm
Friday 8.45am-3.55pm

Out of hours and public holidays, contact Glasgow & Partners Emergency Social Work Services on 0300 343 1505

More information can be found here: https://www.renfrewshire.hscp.scot/article/4953/Concerned-About-An-Adult


Alcohol and Drug Recovery Service

Renfrewshire Drug Service 

The Renfrewshire Drug Service based at Back Sneddon Centre is temporarily closed to face to face visitors. Prescriptions will be available from local pharmacies and key workers will continue to support those who use this service.

For further information, please contact: 0300 300 1199 - option 2. 

If you require access to injecting equipment please contact your local Injecting Equipment Provision (IEP) Pharmacy. If your local IEP pharmacy is unable to provide this then please contact your key worker about accessing the IEP service at Back Sneddon Street.

Torley Unit 

The Torley Unit based at Dykebar is temporarily closed to face to face visitors. For further information, please contact: 0300 300 1199 - option 2.


Care at Home Services

Our Care at Home service is continuing to deliver critical care, and we are prioritising those most in need of our support. Our staff are being advised on the latest guidance to protect themselves and vulnerable people from contamination and infection.

We will continue to provide regular updates to the people who receive Care at Home and the staff who deliver the service.

If families or those who use this service have any questions or concerns, or if they are self-isolating, please ring the local office and ask to speak to the manager.


Care Homes and Extra Care Housing

In response to national guidance, our three care homes [Montrose, Hunterhill and Renfrew] and the four extra care housing units [Banktop, Arnott Gardens, Robertson House and Clayson House] are currently closed to all visitors.

We are working closely with the families and friends of our residents to maintain as much remote contact as possible. This includes regular telephone and Skype calls.

For further information, please contact the senior manager of the care home. 


Children's Health Services

All Children and Family Health Services have now been relocated to - Renfrew Health & Social Work Centre you can contact them 0141 207 7455 (8.30am to 4.40pm)

Immunisation Clinics - Foxbar Clinic and Linwood Health Centre

Pre-five Immunisation Clinics have been relocated to Ferguslie Clinic. Families affected will be contacted directly with alternative details.

We want to emphasise the importance that families continue to attend child immunisations where possible.

Breastfeeding Support Groups

All breastfeeding groups have been cancelled until further notice. For alternative support, please contact your Health Visitor, Family Nurse or National Breastfeeding Helpline on 0300 100 0212.

Homestart

Home visiting and group support have currently been suspended - emergency items (nappies, baby milk etc) will continue to be delivered to current families where possible.

Remote support to families will be arranged and Homestart will contact families they are working with directly.

Specialist Children's Services 

Renfrewshire Specialist Children's Services(SCS) Hub.

Renfrewshire SCS will be operating a Duty Hub. All enquiries regarding  PANDA (Disability/Child Development) , Physiotherapy, Occupational Therapy, Speech and Language Therapy and Child and Adolescent Mental Health ( CAMHS) should be directed to the HUB. Please be advised that only urgent referrals can be considered at this time.

The Hub telephone number is 0141 314 4600

Speech & Language Therapy Helpline 

Every Tuesday & Friday, 11am -1pm 0141 314 4624 for Parents/Carers 

Every Thursday, 11am -1pm 0141 314 4624 for those who work with Children

Starting Solid Events

All starting solid events have been suspended until further notice - support is available via the Parent Club Website


Day Centres - Older Adults

All day services within Renfrewshire are temporarily closed.

This will be reviewed regularly, and we will update all families as things change.


District Nursing Services

District nursing services will be accessible during the outbreak of COVID 19. All calls will be prioritised based on the clinical need of each patient.

Please contact 0141 207 7760 for any enquiries.


Learning Disability Services

Day Centres

All day services for learning disabilities within Renfrewshire are temporarily closed.

This will be reviewed regularly, and we will update all families with more details as things change.

This includes:

  • The Gateway
  • Community Networks 
  • Anchor Day Service
  • Day Opportunities - Mirrin and Milldale
  • Autism Connections
  • Flexicare

Renfrewshire Learning Disability Service (RLDS)

All routine and non-essential appointments have been suspended at this time.  The service will continue to provide some essential care and will contact individuals/families to discuss all planned and essential appointments beforehand.

All RLDS referrals and urgent appointments will be directed through a duty system and can be reached by telephone on 0141 207 7800 or ASeRT  - 0300 300 1380 

Weavers Linn Respite Unit 

Weavers Linn Respite Unit is temporarily closed to planned respite. 

This will be reviewed regularly, and we will update all families with more details as things change.


Mental Health Services 

Community Mental Health Service

Services continue to provide some essential care. Doing Well Service will rearrange all current appointments.

  • Intensive Home Treatment will continue to provide a service for all emergency assessments and home treatments where appropriate. This service can be reached by telephone: 0141 618 3333.
  • Clozapine monitoring and administration will continue at the Charleston Centre.
  • Depot medication administration will continue at clinics at the Charleston Centre or at home.
  • All CMHT referrals and urgent appointments will be directed through one duty system based at the Charleston Centre. This service can be reached by telephone: 0141 618 5507, 0141 618 5508 or 0141 618 5563

The Older People's Community Mental Health Team

Memory assessments and post diagnostic support will rearrange all current appointments. - The team can be reached by telephone: 0141 618 5507, 0141 618 5508 or 0141 618 5563


Physical Disability Service

All day services within Renfrewshire are temporarily closed.


Podiatry Services

Essential work

NHSGG&C podiatry service has taken the decision to suspend all clinics with the exception of:

  • New foot ulcer
  • Review foot ulcer
  • Dressings
  • Infected toe nail surgical cases

We also have a self-management advice, patient information and contact details available at on NHSGGC pages https://www.nhsggc.org.uk/your-health/health-services/podiatry/help-and-advice-for-footcare/


Rehabilitation & Enablement Service (RES)

All referrals for rehabilitation will be prioritised. A member of the team will arrange an assessment for urgent referrals within service standards. Unfortunately, any routine referrals will be placed on our waiting lists.

Please contact 0300 300 1380 for any enquiries.


Renfrewshire Carers Centre

All support and training groups have been suspended until further notice.                                               

For further information please call: 0141 887 3643 or email: enquiries@renfrewshirecarers.org.uk or visit: www.renfrewshirecarers.org.uk


Renfrewshire Council 

All Renfrewshire Council service changes including Children's Social Work services is available on their service update webpage


Sandyford Sexual Health Services 

From Monday 4 May, Sandyford Paisley will temporarily close for face-to-face visits. From Tuesday 5 May, patients can continue to attend Sandyford's main site in Sauchiehall street or telephone the service on 0141 211 8130 for advice and guidance.

The latest information is on the Sandyford website.


Community Groups Information

Talk it Over (Post Natal Support Group)

All group sessions have currently been suspended - more information and support is available on their Facebook page


Communities, Charities and Volunteering 

Renfrewshire Council have set up a dedicated webpage to ensure communities are able to share important information with each other, and to receive information which allows them to continue to protect the health, safety and wellbeing of everyone.

This page will be updated frequently

http://www.renfrewshire.gov.uk/coronavirus-communities

Share this page

Facebook icon Twitter icon email icon

Print

print icon